Terms and conditions
Prelaunch review draft · October 22, 2026
Independent service
Doctor Computer provides independent assistance for home technology users in the United States. It is not affiliated with, sponsored by, or authorized by Microsoft, HP, Canon, Epson, Dell, or other manufacturers. Brand names are used only to describe relevant products.
Scope and authorization
Information on this site is general. Available assistance, service scope, fees, and any refund conditions must be discussed and agreed before paid work begins. A call or form inquiry does not itself authorize paid services.
Your responsibilities
Only request assistance with devices and accounts you own or are authorized to use. Back up important files where possible. Maintain valid software licenses and do not share passwords or sensitive information through the contact form.
Remote access and security
Visiting this website does not give anyone access to your computer. If remote assistance is proposed, ask about the software, scope, and access controls. It must require your separate informed authorization, and you may end a session.
Limits of assistance
No particular repair, performance, security, data-recovery, or availability outcome is guaranteed. Some issues require manufacturer, internet provider, or in-person services. This site is not an emergency service.
Applicable rights and final terms
These are draft website terms for prelaunch review. The business must confirm its legal identity, address, service arrangements, and applicable contract terms before launch. Nothing here removes non-waivable consumer rights. Contact +1 (401) 314-4537 with questions.